To use the LEONET services, it is necessary to complete the initial settings to create your account and agree with the terms of service.

If you are setting the account through the television screen, check here.

・For the registration through the 「＆Leo」 phone app. or website, check here.

・If you already set up an account LEONET ID/Password before, check here.

 

■Initial setting method from the TV in the room (Life Stick)

Please make the following settings after confirming that the Life Stick is properly connected.

Click here for remote control pairing

 

 

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① The Android/Google smart TV setting will begin. Select your preferred language for this setting.

 

② The screen to set an Android device will show. The device setting is usually not available before the initial settings of the LifeStick is complete. Please, skip this setting by selecting "No".

 

 

③ The Google account can be set in this step.
If you wish to login with your Google account in forward, select "Login".
You can also skip the login, if you don't have a Google account or wish to login later after the setting.⇒ Details for how to login with a Google account here.

 

 

④ The Google use and privacy policy information will be shown.
Check the terms and agree if you wish to use the device.

 

 

⑤ The location share permission for the device and apps will be requested.
You can still use the LEONET without the location features.

 

 

⑥ The settings will ask permission to send usage reports of the Android TV to Google.
 The settings will continue whether the permission is given or not.

 

 

⑦ After the Google settings, the LEONET account settings will start.
Select the language you wish to use for the initial settings of the LEONET account.

 

⑧ Check the terms of use for the LEONET services and agree if you wish to use the LEONET services.

 

 

⑨ Select the option for the Initial Settings for those who are using the LEONET for the first time.

 

⑩ This is a confirmation screen to see if you have the "registration confirmation" or "key delivery confirmation" that you received when you signed the contract.
Select "I have a registration confirmation".

 

 

⑪Please enter the "initial LEONET ID" and "initial password" described in the registration confirmation or key delivery confirmation, and select "Next".

 

 

⑫Decide and enter a new LEONET ID and password.
In addition, we will register customer information such as mobile phone number.Please select "Confirm" after input.
※For corporate contracts, there are input items such as name and nationality.

 

 

 

⑬Check the entered information, and if there are no errors, select "Register".

 

 

⑭　If you have registered your mobile phone number (numbers starting with 070, 080, or 090) in step ⑬, a PIN code (6 digits) will be sent to your registered mobile phone via SMS.
Enter the sent 6-digit code on the TV screen and select "Authenticate".
※Check below in this page for those who do not have a mobile phone number (phone numbers starting with 070, 080, 090) or who have selected "Those who do not use SMS authentication"

 

 

⑮This is the room contract information confirmation screen. Select "Register" if the "initial setting number" and the room number described in the registration confirmation are correct.

 

 

⑯When this screen is displayed, login is complete.
Select "Start using Life Stick".

 

 

⑰The Life Stick home screen is displayed. Initial setup is complete. Various LEONET services are available.

 

 

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■Those who do not have a mobile phone number (phone numbers starting with 070, 080, 090) / Those who have selected "Not using SMS authentication"

[1]If you do not have a mobile phone number (11-digit phone number starting with 070, 080, or 090) and have not registered, or if you have selected "Do not use SMS authentication", the following "Secret question" registration screen will appear.
※"Secret question" and "Answer to secret question" will be used to verify your identity in case you forget your newly registered "LEONET ID" and "Password", so please take notes and do not forget them. Please keep it in a safe place.

 

 

 

 

 

 

[2]Enter your secret question answer.
Be sure to write down the answer to your secret question and select "Register".
■Move to the LEONET login ⑮ screen.Move to ⑮

 

 

 

 

If this does not solve the problem, please prepare your user ID and other customer information when you are at home, and contact the LEONET secretariat (0120-911-521 [reception hours] Japanese 24 hours / English and Vietnamese 10: 00am-7: 00pm)