Some tenants do not want to change when they lost one because they have a spare key.

However, please make sure that you would be charged 1,320 yen a key at leaving the room even you do not exchange the key when you lost one.

※Customers who joined "Tenant comprehensive service & key security system" or "Resident support system" will be free to replace the costs associated with lost / stolen keys.

For details of the service, please confirm here.

To make arrangements such as exchange, please confirm here