Customers who have subscribed to "Tenant comprehensive service & key security system" or "Tenant support system" will not be charged for the replacement of the key due to lost or stolen.
Please check here for more details:
Maintenance visit time (11:00 ~ 17:59)
|Opening the door||3,850 yen|
|Replacement of the lock||20,350 yen|
A cancellation fee of 3,850¥ (tax included) will still be charged if you cancel the maintenance after the order was already made to the maintenance company.
Maintenance visit time (18:00 ~ 10:59)
|Opening the door||16,500 yen|
|Replacement of the lock||25,850 yen|
A cancellation fee of 9,350¥ (tax included) will still be charged if you cancel the maintenance after the order was already made to the maintenance company.
Travelling fee is changeable depending on works, time, and urgency.
The payment can be settled by your remittance.
Visiting on the day of reception may be difficult.
Night time price is applied for the period of the year end & new year holidays, Golden week holidays, and summer holidays.
We will inform you of the earliest visiting time at the receiving your inquiry.
It may take more time due to any situations such as traffic jam.
For the request, please contact us through our 『Inquiry Form』.
If it is an emergency or outside of our working hours you can also contact our service center direct by phone:
【 Contact number 】 0570-048-021 （Follow the guidance and press the number according to your desired language.）