This is a guide after completing the application for cancelling the contract and moving out.
Attention: Click here if you did not complete the application procedure for moving out.
Attention: For the calculation of the final fees, check the details here.
※ Click on the desired item to check the detailed information.
Scheduling of the inspection time.
※Please contact us until one week before the move-out date to make a reservation of the time for the room inspection.
Address transfer/cancellation of the Insurance.
Cancelation of utility companies services.
Cancellation of Telephone/other Internet services.
Mail relocation/forwarding service (Japan Post).
Return of furniture/rental futon bed.
Garbage generated when moving out:
The fees described below may be charged when leaving the room.
Click on each item for more details.
We can only accept payments in card (credit / debit card). ※Payments in cash are not accepted.
※Check here if the final calculation resulted in a refund.
【 Base cleaning fee 】
【 The rent until the last day of the contract 】
【 Regarding the restoration fee (Room repair charges) 】
【 Breaking of contract fee 】
【Regarding the Renewal and Subscription fees】
【Guarantor charges / Guarantor annual fees 】
【Deposit / Key money】
【Regarding the payment of the final calculation】
For specific questions for your contract, file an 『Inquiry Form』 with your question and information.
※If you are questioning for a room you already left, file the address of the room you left in the form.
When performing the room inspection, be sure to not leave any belongings or garbage in the room.
The staff will visit the room at the scheduled time for inspection and the tenant must bring the following documents and items to the inspection:
Documents and items for the inspection.
Room inspection with a proxy and the Power of Attorney (proxy letter) document.
※ Check the information below, before moving out:
Check your LEONET points.
Regarding the LIFESTICK.
Canceling the move-out or changing the final date.
Changing the inspection time.
Forgotten items after leaving the room.