Inquiries of lost key are increased. It may cause inconvenience on your daily life and unnecessary costs when you lost your room key. Please be careful not to lose your keys.
Charge when you lost your room key
Customers who are subscribed to "Tenant support/Key safety system" can inquire about our service for lost keys. Please kindly note that the cost will incur if you leave the key at the specific place such as mail box, car, and motorbike etc.
Check more details here for the costs if you are not subscribed to "Tenant support/Key safety system"
If I lost my key
- There is a possibility that you may left behind in an unexpected place, such as a bag or pocket, or in a car or a company locker, so please check it first whether there is a key around you.
- Remember the last time you saw the key. After that, remember your behavior slowly.
Please check the place you stopped by on that day, such as a company, restaurant and a friend's house.
- Please notice to the nearest police station. It may already be stored as found items or the key may arrive later.