Answer to this inquiry
Regarding the contract status, you can check the TOP page of LEONET on your TV screen, or on the WEB site.
Check on TV screen LEONET
- Choose the 「&Leo各種手続き・お知らせ」(&Leo procedures & notice).
- Select an option from the list to check the states as the following.「オプション契約」(Optional contract) ⇒ 「契約中オプション」(Contracted option)
- Details of the contract in the screen. 「支払い方法」(Payment method)「次回更新日」(The next renewal date)
Click here for more details to cancel the contract.
※「解約する」(Cancel) button should be selected at least 3 days before the end of the month to cancel in the same month. It will be cancelled in the next month if you cancel after that.
※If it is being paid by the auto debit with the rent, only the corporative contract can cancel at the Leopalace store.
■Check on the WEB site
- Log in with the LEONET ID and password in the &Leo web site.
- After login, click the menu 「オプション確認・支払い方法変更」(Confirm the option & change the payment method)
- You will see the contract contents if it is contract. Click the contracted option, and 「支払い方法」(Payment method)「次回更新日」(Next renewal date) will be displayed.
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