We will provide a new device for your room. Please, prepare the information of your contract, such as the Leonet ID or building information and contact us when you are inside your room.

 LEONET - Internet department: 0120-911-521
【Working hours】 Japanese: 24 hours. / English ・ Vietnamese: 10:00～19:00.

 The device may take up to a week to be delivered. We ask for your understanding.

※If the tenant lose or damage the device, intentionally or due to negligence, a replacement fee will be charged for the replacement.

・Lost or damaged Life Stick device: 15,970 yen (tax included)

・Lost or damaged Life Stick remote controller: 3,850 yen (tax included)