Answer to this inquiry
The location may be different depending on your building, but most valves are located on the ground, in the corridor or the shared area passages of the building.
In some buildings the valve may also be located in the pipe space next to the main door of the room.
After opening the door below the water heater, the main valve will be somewhere close to the ground.
If you cannot find the valve, contact your local water supply department or file an [Inquiry Form] to contact the service center.
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