Please refer to the following
Is the terrestrial digital tuner turned on?
orange, red ⇒ power off ／green, yellow ⇒ power on
When switching to TV channel, do you point the remote control to the terrestrial digital tuner?
If you point the remote control to the TV, it may not react
In case there is a code switch in remote control, is it set up at "1" ?
Did the battery of remote control drain out?
In case battery drained out, please change a new battery.
※Please don't mix the old battery and the new battery or different types of battery.
※Please check if the polarity (＋－) of battery is properly inserted.
※If the battery drained out within 1 month from move in date, we will change it for free. Please confirm the manufacturer, model number and inform us through "inquiry form" or contact Service Center.
Regarding delivery of the product, after ordering, it may take about 1 week, we would appreciate your understanding about this matter.
Regarding the confirmation if remote control works properly
You can confrim if the remote control works properly by the following method.
- Look at the transmitter of the remote control over a lens such as a cell phone camera.
- Please press the button on the remote control as seen through the lens of the cell phone camera.
The remote control is operating normally
There is a possibility of trouble of the main unit, please confirm the state of the main unit.
When the transmitter does not shine
The remote control may run out of batteries or malfunction.