We will order a replacement for the remote controller.

Be aware that the replacement for damaged items will be charged.

While you are at your apartment, prepare the information of your room such as the address or your LEONETID and contact the LEONET department for the request.

 LEONET - Internet department: 0120-911-521
【Working hours】 Japanese: 24 hours. / English ・ Vietnamese: 10:00～19:00.