I set up the delivery time on LEONET Shopping, but I haven't received my package. How can I check it?

Language

Frequently Asked Questions

Filter by category

Answer to this inquiry

We send an e-mail as a confirmation mail after you have done with procedure for merchandise delivery.

Please check delivery status though the delivery company after getting this e-mail.

If you could not get an e-mail, please inquire with filling your order number, product name, name, contact number, order date and non-arrival.

We can also accept your inquriy on phone call (Japanese).
Shopping office （Free Dial 0120-563-917　Time 9：00~20:00）