We send an e-mail as a confirmation mail after you have done with procedure for merchandise delivery.
Please check delivery status though the delivery company after getting this e-mail.
If you could not get an e-mail, please inquire with filling your order number, product name, name, contact number, order date and non-arrival.
We can also accept your inquriy on phone call (Japanese).
Shopping office （Free Dial 0120-563-917 Time 9：00~20:00）