After the item is shipped, you will receive the information of the shipment (shipment number) on the e-mail address you registered.
Check the status of the shipment with the delivery company using this shipment number.
If you did not receive the e-mail with the shipment information, file an inquiry the [Order number], [Name of the Product], [Customer name], [Customer phone number], [Order date] and the [Product that was not received] in this inquiry form.
You can also make a call after the preparing the information above.
LEONET Shopping「お買い物」 Customer Center (Japanese)
Working hours: ９：００～１９：００