Answer to this inquiry
We will arrange for repair etc., so please inform us of the cause of damage and the status of damage from the "Contact Form" or contact the service center.
Glass type
1 "Transparent Glass" or "Hasumi(glazed) Glass"
2 "with wire" or "NO wire"
Example) Please inform as "1 piece of glazed glass with wire".
※ With regard to damage caused by the customer's negligence, repair costs may be charged.
●Example of situation may be charged
・ I accidentally hit the furniture and broke the sash glass
(Depending on the accident situation and insurance subscribed, insurance may be applicable.)
● Example of situation that may be NOT charged
· Cracks caused by thermal
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