Answer to this inquiry
If you needs to stay away from your house more than 30days, please inform us from "Inquiry form" or contact the service center.
Please let us know about the house of leaving period and emergency contact number.
- Before leaving the house please confirm the closing of the door and turn off lights.
- Please do not mess of newspapers and mails outside.
- Please do drain work on the water pipe / water heater to prevent freezing. Especially when turning off(disconnecting) the breaker inside the room, alwasys drain the work.
- Customers who have contracted for security services, please keep the breakers in the room ON (入) as abnomality notification is sent when the circuit breaker is cut off.
Please make sure to set the security equipment in 'go out' mode. If you leave the home mode unattended for a long time, an abnormality report may be sent.