Answer to this inquiry
To apply for a key replacement, please contact us from inquiry form or by phone.
Please refrain from replacing the key by yourself because we may not be able to response in any emergency.
Regarding key replacement
- Tenants who subscribed to Life Support Service will not be charged for key replacement due to lost key or robbery.
Please refer to this page for further information on Life Support Service.
- Depending on the reason of replacement and the situation, you may be charged the cost, so please check when you contact us.