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Frequently Asked Questions and Problems
Guidance for moving out (individual contracts).
Guidance for moving out (Individual contract) This is a guide af...
Guidance for moving out (Corporate [Company] contract)
Guidance for moving out (Corporate contract) This is a guide wit...
Problems and questions regarding the air conditioner
Before ordering a maintenance, check the solutions below about co...
I didn't receive the key even after logging into the smart lock's (homehub app).
Your room key will be sent around 10:00 am on the day of your move ...
The e-mail with the authentication code is not arriving after the registration of the smart-lock account.
The authentication code is sent to the e-mail address or as an SMS ...
There is no hot water flowing from the faucets. What could be the cause?
● If only room temperature water comes out from the hot water side...